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Does Objective Service Quality Guarantee Subjective Service Quality?

2024-06-06
痴颈别飞:

【Speaker】Xiang Wan, Professor, Department of Marketing and Logistics, Fisher College of Business, Ohio State University

【Topic】Does Objective Service Quality Guarantee Subjective Service Quality?

【Time】Friday, June 14, 10:00-12:00

【Venue】Room B431, Lihua Building

【尝补苍驳耻补驳别】贰苍驳濒颈蝉丑

【Organizer】Department of Management Science and Engineering, School of Economics and Management, Tsinghua University